What is the Postini Message Center?

Postini is an email protection service that provides each user with a Message Center where your spam and viruses are filtered and quarantined. Your legitimate email messages are delivered to your email inbox, just as they always have, but junk and virus-infected email is routed to your Message Center. You can also customize the service from within the Message Center. This document walks you through using and managing your Message Center.

Getting the most out of your Message Center

It is strongly recommended that you check your Message Center daily at first so your filters "learn" to be more effective and accurate. Upon regular review, remove the unwanted messages and deliver the ones you want. You can also safely read the contents of a virus-infected email in your Message Center without the risk of harming your own personal system.

Regular reminders will instruct you to check your Message Center and review quarantined email. All quarantined messages are held for 14 days until they are automatically deleted.

How do I access my Message Center?

Once your account has been activated, you will receive a “Welcome” email directing you to your message center.

Log in to the Message Center

1. Click on the Message Center link in the Welcome message. It’s helpful to bookmark the log in page.
2. Enter your log in address (provided in the Welcome message).
3. Enter your temporary password (provided in the Welcome message). If you enter an incorrect password, the "Forgot your Password?" link will appear. Click on that link and then click the Submit button and a new temporary password will be emailed to you.
4. When you sign in using your address and password, your browser can "remember" you by using a persistent cookie on your computer. By selecting the checkbox on the log in screen, you can bypass the log in each time you come back. Be sure to close the browser window instead of logging out. Upon your return, you won’t be prompted for a password. If you use a shared computer (in a library, Internet cafe, school, or other public area) where someone could see your personal message center, do not select the Remember Me checkbox.

The Message Center Main Window

The Message Center has several different areas:

The Quarantine Area

If you would like to view the contents of a message in the quarantine list (for example, if you are uncertain if an item is junk), click on the subject, and the message content will appear.

Filter Icons

	This message is general bulk email.
	This message contains sexually explicit content.
	This message contains “Get Rich Quick” and other financially related offers.
	This message contains special offers and advertisements.
	This message contains racially insensitive material.

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